Job Description

Sr. Manager- Systems & Processes

Location: Lyons GA- In office 5 days a week

Willing to assist Relocation

Daily Responsibilities

• Oversee the migration from PkMS to MAWN- support ongoing enhancements, upgrades, and future opportunities to customize
• Monitor daily applications performance and error reports, investigating and resolving and/or identifying the issue, conduct triage and resolve complex incidents, escalating to Corporate IT as needed
• Conduct Analysis on proposed future-state solutions, identifying gaps and opportunities
• Act as a strategic partner in developing future state systems and processes requirements and the implementation of MAWM, WCS, and any other supporting applications and integrated technologies in the DC
• Manage a supporting team of DC Applications Support and Process Managers who will be functional and subject matter experts for all processes and IT Systems/Applications used within the facility, providing first-line user support and training to hundreds of end users
• Provide Project Leadership/Management for the planned WMS/WCS and related implementation and the ongoing support enhancements of them
• Develop processes, methods, and performance standards to optimize the use of people, processes, and technology within DC
• Manage the delivery of Manhattan Active Warehouse Management (MAWN) WMS system and other IT Systems functional the support operations, automation, and controls of the Distribution Center

Requirements

• Proven Ability to learn new WMS systems, run implementations, communicate with IT and Business stakeholders, manage small team
• Previous Experience with MS Office Applications and reporting tools (E.g. PowerBi)
• 5+ years of recent experience working in a distribution center, supporting WMS implementations
• Previous Knowledge and experience working with any Manhattan Product (MAWN strongly preferred)
• Proven Experience in WMS system implementation and support, advanced troubleshooting and incident management expertise

Preferred Qualifications

• Jira, or any other IT Project Management Tool
• Strong Communication/Soft Skills
• Previous Management/Leadership Experience

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