Job Description

Sr. Manager- Systems & Processes

Location: Lyons GA- In office 5 days a week

Willing to assist Relocation

Daily Responsibilities

Oversee the migration from PkMS to MAWN- support ongoing enhancements, upgrades, and future opportunities to customize
Monitor daily applications performance and error reports, investigating and resolving and/or identifying the issue, conduct triage and resolve complex incidents, escalating to Corporate IT as needed
Conduct Analysis on proposed future-state solutions, identifying gaps and opportunities
Act as a strategic partner in developing future state systems and processes requirements and the implementation of MAWM, WCS, and any other supporting applications and integrated technologies in the DC
Manage a supporting team of DC Applications Support and Process Managers who will be functional and subject matter experts for all processes and IT Systems/Applications used within the facility, providing first-line user support and training to hundreds of end users
Provide Project Leadership/Management for the planned WMS/WCS and related implementation and the ongoing support enhancements of them
Develop processes, methods, and performance standards to optimize the use of people, processes, and technology within DC
Manage the delivery of Manhattan Active Warehouse Management (MAWN) WMS system and other IT Systems functional the support operations, automation, and controls of the Distribution Center

Requirements

Proven Ability to learn new WMS systems, run implementations, communicate with IT and Business stakeholders, manage small team
Previous Experience with MS Office Applications and reporting tools (E.g. PowerBi)
5+ years of recent experience working in a distribution center, supporting WMS implementations
Previous Knowledge and experience working with any Manhattan Product (MAWN strongly preferred)
Proven Experience in WMS system implementation and support, advanced troubleshooting and incident management expertise

Preferred Qualifications

Jira, or any other IT Project Management Tool
Strong Communication/Soft Skills
Previous Management/Leadership Experience

Job Tags

Relocation,

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