Job Description

Job is remote with the option to be hybrid or in the office, only applicants local to Ohio will be considered

Xcelerate Media, Inc., headquartered in Dublin, Ohio, is a custom eLearning company searching for a Quality Assurance Associate to assist with the review of a wide variety of web-based training programs.

A Quality Assurance Associate is responsible for reading and understanding storyboards; analyzing and identifying errors in eLearning courses, videos, and other forms of media; documenting and verifying completion of edit spreadsheets (from both internal and external sources); scripting voice talent audio; attending planning/status meetings; and sending completed courseware projects and other documentation to Account Managers and clients.

Key Qualities Include:

• Detail-oriented with excellent verbal/written communication skills; active listener
• Capable of meeting or exceeding assigned deadlines
• Strong analytical, problem-solving, troubleshooting and math skills
• Adaptability and willingness to learn
• Responsible, self-motivated, professional, energetic
• Excellent work ethic and ability to perform independently and within a team-based environment

Key Responsibilities:

• Review, revise, edit storyboards
• Initial QA – View and listen to eLearning courses to find errors/suggest improvements, document errors/suggestions, verify resolution of errors, and ensure overall quality
• Alpha, Beta, Final QA – Interpret, document client feedback, verify completion of client’s requests
• Deliver links of finalized courses to Account Managers and clients
• Participate in meetings/discussions with clients and internal team members
• Browser testing / Mobile testing / Tablet testing
• Audio scripting (initial & rerecord)
• Image research, collection
• Quality assurance of translated courses (various languages)
• Escalate issues to appropriate team members in a timely manner
• Time management – ensure assignments are completed according to deadlines

Skills & Qualifications:

• Experience working in the areas of quality assurance, editing, and proofing
• Basic knowledge of the following programs: Microsoft Word, Excel, PowerPoint
• Degree or proven experience in writing, editing/proofing, technical communication, and/or familiarity with IT services/product

Benefits:

medical, dental, vision, and 401k

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