Job Description
Salary: $85,896.20 - $128,844.30 Annually
Location : 78205, TX
Job Type: 4A Full-Time
Job Number: 2025-00802
Department: World Heritage Office
Opening Date: 02/26/2025
Closing Date: 3/13/2025 11:59 PM Central
Grant Funded: No
FLSA Status: Exempt
Job Summary Under administrative direction, is responsible for managing the performance of professional staff in work involving the coordination of complex administrative projects and activities for the World Heritage Center that require a high degree of specialized knowledge. This includes planning, directing, managing, coordinating, promoting, and overseeing the exhibits, events, and programs at the World Heritage Center and related facilities.
Coordinates assigned activities with other City departments and outside agencies and provides highly responsible and complex project management, conducts research, provides data, recommendations, and implements solutions to achieve the goals and objectives of the World Heritage Center. Exercises direct supervision over assigned staff.
This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.
Work Location World Heritage Center - 3106 Roosevelt Ave, San Antonio, TX 78214
Work Hours 9:00 a.m. - 6:00 p.m. Monday-Friday; Evenings and weekends based on facility operating schedule and events.
Essential Job Functions - Manages all World Heritage Center programs, exhibits, services, activities, and daily operations
- Monitors and evaluates the efficiency and effectiveness of exhibits, programs, and events; identifies and implements improvements
- Manages facility records, annual budget, and seeks funding opportunities; oversees the selection and contracting of outside contractors.
- Leads the development, management, and coordination of exhibits, cultural programming, and work plans through staff and contractors.
- Manages the performance of professional staff in work involving organizational structure review, operations research, and related work reviewing departments, divisions, and programs.
- Assists in planning, directing, and coordinating, through subordinate level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
- Assists in selecting, motivating, and evaluating department staff; provides or coordinates training and works with employees to correct deficiencies; and assists in implementing and administering disciplinary and termination procedures.
- Promotes cooperation and collaboration among World Heritage partners and the community; participates in related events and workshops.
- Assists with marketing efforts and outreach programs, including website content, social media, press releases, media interviews, and educational events.
- Stays current with trends, attends professional meetings, represents the department at conferences, and assists with outreach programs.
- Performs related duties and fulfills responsibilities as required.
Job Requirements - Bachelor's degree from an accredited college or university with preferable coursework in history, museum studies, curatorial studies, art history, anthropology, archeology, or related field.
- Five (5) years of increasingly responsible professional experience in planning, business, finance, or related field; including two (2) years of supervisory experience.
Preferred Requirements - Master's degree in related field of study; history, anthropology, museum studies, curatorial studies etc.
- Broad knowledge of history, especially of Texas.
- Knowledge of research methodology, principles, and procedures.
- Experience working with a broad range of stakeholders and organizations and community engagement.
- Experience with ongoing public awareness, education, collecting oral histories, archives, research and/or training programs relating to World Heritage, tourism, history, and culture.
- Familiar with digital exhibitions and software: touchscreens, multimedia, etc.
- Knowledge of local government and public administration
- At least two years of related experience in designing and/or programming spaces with exhibit and curating components.
Knowledge, Skills, and Abilities - Knowledge of administrative and management procedures, project management, practices, and techniques, specifically related to cultural heritage tourism, educational programming, museum and/or archive activities, services, collections and exhibits
- Knowledge of research techniques and methods, specifically methods and techniques for historical research.
- Knowledge of current museum interpretation methods and strategies; exhibit and program development
- Knowledge of general retail principles to include management, operations, cash handling, merchandising, purchasing and product development.
- Skill in utilizing personal computers and associated MS Windows- based software applications (e.g. Word, Excel, Teams) in the completion of assignments.
- Ability to establish and maintain effective working relationships with community stakeholders, key World Heritage partners, and City staff; at times serving as liaisons.
- Ability to interact and maintain healthy and positive relationships with a diverse population: staff, students, visitors, and educators.
- Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
- Ability to compile and prepare clear and concise reports.
- Ability to work in a setting requiring self-motivation/cooperative decision making and to work effectively with diverse groups of people
- Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail
- Ability to multitask in a fast-paced environment.
- Ability to adapt successfully and quickly to change and deliver quality results in a timely manner
- Ability to exercise sound judgement and discretion
- Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.
- Ability to perform all the physical requirements of the position with or without accommodations.
- Ability to implement policies and procedures effectively.
Benefits Information The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
Note: - Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
- Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
Additional Information The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is and our fax number is .
01
Are you a current regular full time or part time CoSA employee?
- Yes - I am a Full Time City Employee.
- Yes - I am a Part Time City Employee.
- No - I am not a Full Time or Part Time City Employee.
02
Are you a veteran or active member of the armed forces?
03
Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?
- Yes - SA Ready to Work Program
- Yes - Train for Jobs SA Program
- Yes - Both Programs
- No
04
What best describes your highest level of education at the end of the current semester?
- Some High School
- High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
- 30+ completed semester hours (credits) from an accredited college or university
- 60+ completed semester hours (credits) from an accredited college or university
- Associate's Degree from an accredited college or university
- 90+ completed semester hours (credits) from an accredited college or university
- 120+ completed semester hours (credits) from an accredited college or university
- Bachelor's Degree from an accredited college or university
- Master's Degree from an accredited college or university
- PhD, JD, or other Post Graduate Degree from an accredited college or university
- None of the above
05
How many years of experience do you have in planning, business, finance, or related field?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- 11 years
- 12 years
- 13 years
- 14 years
- 15 years +
06
How many years of supervisory experience do you have?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years +
07
Do you have a Bachelor's Degree from an accredited college or university in one of the following areas?
- Yes, History
- Yes, Museum Studies
- Yes, Curatorial Studies
- Yes, Art History
- Yes, Anthropology
- Yes, Archeology
- No, None of the Above
08
How many years of experience in working with a broad range of stakeholders and organizations and community engagement do you have?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years +
09
How many years of experience do you have in designing and/or programming spaces with exhibit and curating components.?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years +
10
Describe your experience in the development and management of exhibits, and cultural and educational programming? If you don't have experience enter "N/A"
11
Describe your experience working with community and/or business stakeholders, commissions, and partner agencies. If you don't have experience enter "N/A"
12
Describe your ability to lead a team with diverse backgrounds and experience. What is your management philosophy? If you don't have experience enter "N/A"
13
Describe your experience operating and managing a cultural or similar type of facility. If you don't have experience enter "N/A"
Required Question
Job Tags
Holiday work, Full time, Temporary work, Part time, For contractors, Local area, Weekend work, Afternoon shift, Monday to Friday,