We are excited to announce the opening of our state-of-the-art, privately owned ER & Specialty Hospital in Prosper, Texas, in July 2025. Led by an award-winning specialist and a board-certified surgeon, our hospital is dedicated to providing exceptional emergency and specialty veterinary care.
About Prosper, Texas: Prosper is a dynamic suburb of Dallas, experiencing significant growth with a current population of approximately 42,598 as of January 1, 2024.
The town's strategic location offers convenient access to premier destinations such as the PGA of America headquarters and the upcoming Universal Studios theme park in Frisco, both less than a 5-minute drive away. This prime location enhances recreational opportunities and contributes to Prosper's appeal as a vibrant and rapidly expanding community.
Position Available:
Practice manager
We value a positive and collaborative team environment; therefore, a friendly and approachable demeanor, along with the ability to get along well with others, is highly important.
Operational Management:
Oversee daily operations, ensuring smooth and efficient workflow across all departments.
Develop and implement policies and procedures to optimize efficiency and maintain high standards of care.
Manage inventory, equipment, and supplies.
Ensure compliance with all regulatory requirements and safety standards.
Mange and optimize the hospitals scheduling for all departments.
Facilities Management includes preventative maintenance, supply & equipment maintenance, overall maintenance of repair activities, space planning & optimization
Manage the facility's aesthetics and cleanliness
Financial Management:
Develop and manage the hospital budget.
Monitor financial performance and implement strategies to improve profitability.
Manage accounts payable and receivable.
Analyze financial reports and provide recommendations to senior management.
Human Resources Management:
Recruit, hire, train, and supervise staff.
Conduct performance evaluations and provide feedback.
Foster a positive and supportive work environment.
Manage employee scheduling and ensure adequate staffing levels 24/7.
Resolve employee conflicts.
Client Relations:
Ensure exceptional client service and address client concerns promptly and professionally.
Handle client complaints and resolve them effectively.
Marketing and Referring Veterinarian Relationships:
Develop and implement marketing strategies to promote the hospital's services.
Build and maintain strong relationships with referring veterinarians.
Organize and participate in outreach events and continuing education programs for referring veterinarians.
Act as a liaison between referring veterinarians and the specialty doctors.
Track referring veterinarian data, and adapt outreach strategies to maximize referring patient volume.
Strategic Planning:
Contribute to the development and implementation of strategic plans to achieve hospital goals.
Identify opportunities for growth and improvement.
Stay up-to-date on industry trends and best practices.
High-speed CT scanner with cardiac capabilities (full body scan in under 2 minutes).
Dedicated flexible endoscopy units for ER veterinarians and specialists.
Separate ultrasonography equipment for abdominal and cardiac imaging.
Fluoroscopy capabilities.
Dedicated suites for minimally invasive orthopedic, general orthopedic, and soft tissue surgeries.
Advanced surgical equipment, including ForcedTriad, monopolar, and vessel-sealing devices.
Integrated ICU and anesthesia units.
State-of-the-art oxygen cages.
Anesthesia units with integrated ventilators.
Separate gastrointestinal and respiratory isolation units.
Qualifications:
Bachelor's degree in business administration, healthcare management, or a related field (preferred).
Minimum of 5 years of experience in veterinary practice management, preferably in an emergency or specialty setting.
An LVT or RVT with 5 plus years of practice management experience may also apply.
Proven track record of success in managing a fast-paced, high-volume practice.
Strong financial acumen and experience with budgeting and financial analysis.
Excellent leadership, communication, and interpersonal skills.
Experience with marketing and building relationships with referring Doctors.
Proficiency in veterinary practice management software
Ability to work effectively in a 24/7 environment.
Strong knowledge of veterinary medical terminology
Ability to travel for conferences
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