Job Description

Summary

Join us for this incredible opportunity to be part of our Rooms Team as a PBX - Operator at Grand Hyatt Kauai located in Poipu, Hawaii. 

90 Day Probationary Rate: $22.46 per hour

Hourly Rate: $26.92 per hour

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• Basic Life Insurance
• Paid vacation, sick days and personal days
• Paid Family Bonding Time 
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

COVID-19 Safety:

Hyatt Hotels follows all COVID-19 CDC and US Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to sit for long periods of time
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Customer service experience preferred

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