Job Description

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!

NOTE: This position will primarily work from home. Occasional planned travel to the Southfield office location may be required. The purpose of the Legal Assistant – Litigation, Corporate Support position is to provide support for all aspects of the Company’s corporate litigation portfolio, which includes consumer class actions, dealer lawsuits, dealer attorney letters and third party inquiries, dealer subpoenas, dealer assignment requests, UCC liens, TCPA lawsuits, employment lawsuits, regulatory complaints, vendor disputes and other corporate litigation matters. This position will also provide support to department attorneys handling immigration matters.

Outcomes and Activities:

• Manage all dealer assignment requests, including communicating with dealers, Market Area Managers and third parties, reviewing assignment agreements, drafting consent to assignments, and ensuring the assignment is properly categorized and processed.
• Manage all UCC lien notifications, including reviewing lien notices from third parties, requesting and confirming all necessary supporting documentation, and communicating with other departments within the Company to ensure they are properly categorized and processed. 
• Receive, log, review, investigate, and appropriately respond to dealer bankruptcies, garnishments, tax levies, subpoenas, attorney letters and other third party inquiries relating to dealers.
• Receive, log, review, investigate, and make recommendations on TCPA attorney letters and lawsuits to ensure they are properly categorized and responded to in a timely and compliant manner.
• Receive, log, review, monitor and report on the status of other corporate lawsuits, including consumer class actions, employment, dealer and vendor matters.
• Analyze, investigate, and document regulatory complaints in accordance with the Company’s policies and procedures.
• Manage discovery requests, including gathering information, preparing initial responses and finalizing with the support of Company attorneys.
• Assist Company attorneys with managing immigration matters, including providing support with submitting H-1B Visa and Permanent Resident petitions, organizing documents, and maintaining physical and electronic files.
• Assist Company attorneys with legal research and other projects as needed.
• Perform other compliance-related activities as requested.

Knowledge and Skills:

• Self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
• Communicate clearly, professionally and articulately in writing and on the telephone, including effectively and appropriately engaging with Market Area Managers, dealers, attorneys and other third parties.
• Review and analyze contracts and other legal documents.
• Remain positive, professional, determined, calm and focused when faced with challenging situations.
• Work independently and in a team environment.
• Organized, with an ability to multi-task and prioritize multiple requests with strong attention to detail while meeting all deadlines.
• Demonstrate strong research and analytical skills.

Requirements:

• High school diploma
• Minimum three years of recent and relevant experience within a compliance-oriented or legal environment.
• Knowledge of Microsoft suite of products

Preferred:

• Experience handling dealer requests
• Experience handling legal or regulatory consumer complaints
• Bachelor’s Degree

Targeted Compensation: $26.79 - $35.72/hour plus annual bonus

#LI-Remote INDSERLP

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work 

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department 

Advice !

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S .

We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please click for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.

Credit Acceptance Corporation

Job Tags

Permanent employment, Local area, Work from home, H1b,

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