Job Description

Join the dynamic team at Norman S. Wright as an Inside Technical Sales representative. We are seeking a full-time professional with a strong background in the HVAC industry, specifically hyrdonics products (boilers, pumps, cooling towers, etc). In this role, you will work closely with our outside sales team to provide critical support to our customers.

You will be responsible for a variety of tasks, including equipment selection, quoting, tracking orders, and managing the after-sales process for customers. You will also be expected to provide quick, precise responses to customer inquiries, participate in sales meetings and manufacturer training, and actively promote and market our products to generate new business relationships.

As a member of our team, you'll work collaboratively to develop creative solutions to technical problems and ensure on-time delivery of products to our valued customers. A degree in engineering is preferred, and a strong history in the HVAC industry is required.

This role offers a unique opportunity to enhance your professional skills through participation in training and sales meetings, while also contributing to the smooth operation of our sales processes. If you're ready to take on a challenging and rewarding role that plays a crucial part in our company's success, we would love to hear from you.

Responsibilities

• Provide estimates, submittals, and project management for Hydronic Systems
• Respond to customer inquiries and deliver technical support on HVAC systems and products
• Create and present accurate quotes and proposals based on project needs
• Build and maintain lasting relationships with clients and customers
• Collaborate with the sales team to explore new sales opportunities
• Stay updated on the latest technology and innovations in hydronic products and systems
• Assist with creating sales presentations and product demonstrations
• Offer after-sales support, including troubleshooting and resolving any project-related issues

Qualifications:

• Bachelor’s degree in Mechanical Engineering, HVAC Tech, Construction Management, or a related field
• Proven experience in technical sales, ideally within the HVAC industry
• In-depth knowledge of HVAC systems and components
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a team
• Proficient in Microsoft Office Suite
• Excellent problem-solving abilities and attention to detail

Norman S. Wright Mechanical Equipment has been in business for over 115+ years providing customers with exceptional system knowledge to meet all project requirements within the HVAC industry. NSW represents industry‐leading HVAC equipment manufacturers throughout Northern California, Northern & Southern Nevada, Arizona, New Mexico, West Texas, Hawaii, and the Pacific and is an equal opportunity employer.

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