The primary purpose of the position is to assist the primary nurse with patient care - receives and directs patients - answers routine inquiries. Determines nature of inquiry and independently responds to all administrative questions - and assists patients - visitors and others requesting information - guidance - or referral for special assistance.
To qualify for this position - applicants must meet all requirements by the closing date of this announcement. Must meet Individual Occupational Requirements: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists - speech pathologists - medical officers - and optometrists. Therefore - technician experience is experience that required application of the knowledge - methods - and techniques of the position to be filled. AND Have specialized experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Advanced EMT or Paramedic certification; Experience in supporting Triage activities - from care to therapeutic treatment and specimen collection; Knowledge of safety precautions and infection control as it relates to patients presenting in the Emergency Department; Experience in applying age appropriate direct patient care procedures including ADL's (Activities of daily living); Skill in communicating in a tactful and courteous manner with a wide variety of individuals with various levels of understanding; Ability to work as a member of the interdisciplinary team to provide care to patients. - Demonstrated ability to prioritize emergency care of critical or unstable patients; Experience in treatment of behavioral emergencies or psychiatric patients. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of 1 year of graduate education (18 semester hours) directly related to the work of this position. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year of full-time study. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience.
About Veterans Affairs, Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.
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