German Customer Support Officers Job at Alpha Talent Solutions, Malta

SDc1dzdOcEtDdjBkYnNuVnNhNndFREtHRFE9PQ==
  • Alpha Talent Solutions
  • Malta

Job Description

Responsibilities:

  • Provide professional customer service for inquiries about company products and services
  • Open client accounts according to guidelines
  • Build rapport with customers and address issues relating to internet banking, onboarding, and mobile application
  • Maintain in-depth knowledge of company products and services for accurate information
  • Identify selling opportunities based on customer needs
  • Handle card cancellation and blocking requests
  • Issue new cards and handle renewals
  • Process transactions and outgoing payments accurately in company systems
  • Adhere to company policies, security guidelines, and industry standards
  • Keep required records
  • Assist with data gathering through phone, email, and chat
  • Support invoicing and payment allocation according to company policies
  • Assist with administrative tasks following company instructions
  • Communicate and collaborate with country coordinators and other departments
  • Monitor loan repayments and allocate payments in records
  • Perform other ad hoc duties as assigned.

Requirements:

  • Previous experience in an Online Customer Support or Sales position otherwise, in possession of a recent
  • University degree in Banking, Financial Services or other related areas
  • Native or fluent level of German along with a fluent level of English (both spoken and written)
  • Strong communication skills, both verbal and written
  • Computer literacy
  • Team player, eager to learn and grow within the industry.
  • Customer oriented
  • Willingness to learn and expand horizons

Job Tags

Similar Jobs

Aveanna Healthcare

Director Of Operations Job at Aveanna Healthcare

 ...plan at a rate of 15% Position Overview The RN Executive Director is directly responsible for the administrative and leadership...  ...growth strategies Thorough review of financial statements, activity reports, and other performance data to measure productivity and... 

General Dynamics Information Technology

Senior Systems Administrator Job at General Dynamics Information Technology

 ...Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Cybersecurity Policy, Information Technology (IT) Systems, Network Systems, System... 

Woofies

Dog Walker and Pet Sitter at Woofie's of Concord-Manchester Job at Woofies

 ...so, we have the paw-fect job for you! Position: Fun-Loving Dog Walker and Pet Sitter Location: Concord/ Manchester Hours:...  ...be filled with furry fun and adventure. You'll embark on exciting walks through local parks and neighborhoods, ensuring each pooch gets their... 

Marvin Group

MANAGER IT RISK AND COMPLIANCE Job at Marvin Group

 ...diverse array of programs and platforms, including major military prime contractors such as Lockheed Martin, Northrop Grumman, and Raytheon. POSITION SUMMARY: The Manager IT Risk & Compliance will be responsible for leading and managing the organization's IT... 

Ryder System

Fleet Maintenance Operations Manager Trainee Job at Ryder System

 ...transportation industry. This job is an opportunity to learn how to manage a heavy-duty truck repair shop while being paid to train!...  ...increased customer satisfaction. Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize...