Candidates must be certified within Epic Cheers
Candidates must have gone through an implementation with Epic Cheers
Must have experience with either call center or campaigns within Epic Cheers
Description
Position Summary:
Our client is seeking a highly skilled and motivated Epic Cheers Analyst to join our dynamic IT team. The successful candidate will be responsible for building, testing, and launching Cheers Campaigns aimed at addressing care gaps and increasing patient engagement. This role requires close collaboration with the Patient Access and Patient Experience teams to ensure the successful implementation and monitoring of these campaigns.
Go-live date: November 2025
Key Responsibilities:
Build and Configure Cheers Campaigns: Work closely with Patient Access and Patient Experience teams to design and build Cheers Campaigns for pre-determined patient populations.
Workflow Configuration: Configure workflows according to campaign requirements to ensure seamless integration and functionality.
Testing and Launch: Conduct thorough testing of Cheers Campaigns to ensure they meet all requirements and function as intended before launching.
Monitoring and Optimization: Monitor the performance of launched campaigns, analyze data, and make necessary adjustments to optimize outcomes.
Documentation and Training: Create and maintain detailed documentation of campaign configurations and workflows. Provide training and support to end-users as needed.
Collaboration: Collaborate with other IT and clinical teams to ensure the successful integration of Cheers Campaigns with other systems and processes.
Qualifications:
Education: Bachelor's degree in Information Technology, Healthcare Administration, or a related field preferred.
Experience: Minimum of 3 years of experience working with Epic systems, specifically in building and launching Cheers Campaigns.
Certification: Epic Cheers Certification required.
Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and proficiency in data analysis and reporting.
Attributes: Detail-oriented, proactive, and able to work independently as well as part of a team.
Skills
Epic, Epic certified, Build, Ambulatory, Workflow, Implementation
Top Skills Details
Epic, Epic certified, Build
Additional Skills & Qualifications
Helpful to have multiple Epic certifications should Grady need ticket support outside of Cheers
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $80.00 - $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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