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Job Details: Job Title: Product/UX Designer Work Location: San Francisco, CA- Remote Role Duration : 05+ months Est. Pay Range: $75 - $85 per hour on W2- Negotiable Description Project / Role Goals: The Merchant Success design team empowers merchants to seamlessly sign up, activate their store, manage their menu, and be successful on Client from day one. We serve merchants of all types and sizes (from restaurants to grocery stores to flower shops) as they sign up for Client through self-serve flows, Sales-assisted flows, or via integrations with POS providers. Once they're on Client, we make sure they have clear actions to take to look their best and grow their business. We're looking for a contract designer to support high-priority projects in this space. Previous experience designing for onboarding & new user education, guided workflows, or content / inventory management tooling or similar will be useful. Key responsibilities: Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward. Use quantitative data and qualitative feedback to inform the design decisions iteratively. Own the end-to-end design (user flows, interaction, visual, etc.) across multiple products and projects Clearly articulate your thinking throughout the design process, participate and present in reviews and work sessions to develop solutions further Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations, and Marketing. Provide implementation guidance to engineers and ensure features launch at the highest quality Qualifications: You have 5+ years of experience as a product/UX designer in a relevant industry. You enjoy working in ambiguous problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint) You value high-quality well crafted visual design and obsess over the details. You are self-aware, curious, and humble. Prior design experience with multi-sided marketplaces, ecommerce, and complex workflow tools is a big plus EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time. LanceSoft

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