Job Description

Do you thrive in a fast-paced, customer-centric environment? Are you passionate about cutting-edge technology and eager to make a real impact?

We are a leading provider of advanced security imaging solutions, revolutionizing the industry with our innovative desktop scanners. Our technology provides real-time, 3D x-ray-like imaging without the use of harmful radiation, empowering organizations to detect contraband and enhance safety.

As a Customer Success Manager, you will:

Play a key role in ensuring our clients' success by providing exceptional support and guidance.
Conduct comprehensive on-site training sessions at correctional facilities, law enforcement agencies, and other security locations.
Troubleshoot technical issues related to our hardware and software solutions.
Build strong, long-term relationships with clients, acting as their trusted advisor.
Gather customer feedback and contribute to the ongoing improvement of our products and services.
What you'll bring:

A strong background in corrections, law enforcement, security, or the military is highly desired.
Excellent communication, interpersonal, and problem-solving skills.
Technical aptitude and the ability to learn new technologies quickly.
Proven experience in customer service, sales, or project management is a plus.
A self-starter with a growth mindset and a willingness to learn and adapt.
Comfortable with extensive travel to client sites across the country.
Why join us?

Make a Difference: Contribute to a critical mission of enhancing safety and security.
Cutting-Edge Technology: Work with innovative and groundbreaking security imaging solutions.
Growth & Development: Receive comprehensive training and opportunities for professional advancement.
Competitive Compensation: Enjoy a competitive salary and a comprehensive benefits package.
Employment Type: Full-Time
Salary: $ 78,396.00 Per Year

Job Tags

Full time,

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