Job Description

Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Chief of Staff to CEO, with Medical Home Network!

Founded in 2009 by the Comer Family Foundation, Medical Home Network unites health systems and providers around a vision to improve the health of patients and communities in Chicago. Today, as a Public Benefit Corporation (PBC), MHN has expanded its mission and impact to new markets and is a nationally recognized leader in transforming care within the safety net and building healthier communities across the country. Our whole person model of care, powered by proprietary technology, enhances collaboration across primary care and community-based organizations, leading to better outcomes, lower costs, and reduced health disparities.

THE PERKS

• Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
• Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
• Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
• Fitness reimbursement, commuter benefits, and tuition assistance.
• Great work life benefits- Paid time off, sick time, and 12 paid holidays.
• Hybrid schedule, 2 days on site 3 days remote.

THE OPPORTUNITY:

Reporting directly to the CEO, the Chief of Staff plays a strategic role within the organization, responsible for supporting the CEO and executive team in managing operations, driving key initiatives, and ensuring organizational alignment and efficiency. The Chief of Staff is a vital cross-functional member of the organization working regularly with the broader senior leadership team, MHN’s Board of Directors, and other external executive stakeholders to drive forward the company mission. This position is ideal for a strategic and dynamic professional who excels at both big picture thinking and detailed execution, as well as thrives as an independent contributor in a fast-paced environment. The individual will play a pivotal role in advancing MHN’s mission by overseeing critical initiatives, ensuring organizational priorities are achieved, and working with leaders across the organization, with trust and credibility. There is a preference for this role to be based in Illinois with the ability to travel to the MHN office in Chicago with some frequency; the ability to travel is essential for this role.

WHAT YOU CAN LOOK FORWARD TO:

Executive Partnership:

• Serve as strategic advisor and force multiplier to the CEO, responsible for operationalizing key initiatives and decisions from the CEO and Executive Leadership Team, while providing guidance to improve effectiveness
• Guide high-performing executives and teams of executives in working together to achieve company goals and business objectives
• Drive the corporate development agenda, including running diligence processes and convening the right SMEs to land on effective go/no-go decisions

Strategic Planning & Execution:

• Shape objectives and manage operating cadence of executive meetings, ensuring the right topics are surfaced at the right times with the right people, alongside effective executive facilitation
• Translate organizational goals into actionable plans and ensure alignment across departments.
• Provide counsel on strategic decisions, emerging challenges, and opportunities for growth.

Communication & Collaboration:

• Serve as a communication bridge between the CEO and various departments or teams.
• Coordinate meetings, prepare reports, and ensure that information flows efficiently throughout the organization.
• Develop and implement communication strategies to keep staff aligned with organizational priorities.

Board and Stakeholder Engagement:

• Serve as a key point of contact between the executive team and the board of directors.
• Collaborate with the CEO and other senior leaders to prepare materials for board meetings, including presentations, reports, and other necessary documents.
• Ensure that the decisions made by the board during meetings are tracked, implemented, and followed up on by the appropriate teams.

Problem Solving and Decision Support:

• Ability to get to the bottom of a problem, tackle today's problem, while simultaneously improving workflows to scale
• Offer analysis, insights, and recommendations on critical business decisions.
• Act as a trusted advisor to the CEO on key business matters.

WHAT YOU’LL NEED TO SUCCEED:

• Bachelor's degree in business administration, Healthcare Management, Public Policy or a related field; Master’s degree preferred.
• 8+ years of management consulting experience or experience in a fast-paced context (e.g., corporate development, investment banking, venture capital, private equity).
• Strong understanding of the healthcare ecosystem including value-based care and payor-provided convergence.
• Solid experience with project management and strong leadership in driving cross-functional efforts in executing key projects end-to-end.
• Demonstrated experience communicating and collaborating with internal and external stakeholders.
• Effective at working with leaders across the organization, with trust and credibility.
• Strong organizational and time management skills, with the ability to operate independently and understand business context and priorities often under strict deadlines.
• Exceptional written and verbal communication skills, in conjunction with the ability to deliver sharp presentations. Ability to distill complex information into clear and actionable insights.
• Strong analytical and problem-solving skills, with an exceptional eye for detail orientation.
• Ability to maintain discretion in highly confidential and sensitive matters at all times.

Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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