· Checking all conference rooms on a regular basis o Test all aspects of rooms equipment
§ Hardware power status confirmation § Battery levels on items like remotes
§ Confirm correct functionality of all audio and video features
§ Troubleshooting technical issues
§ Work with vendors as needed to resolve issues o Ensure rooms are in good looking order
§ Work with facilities to remedy any physical needs of the space
· Utilize monitoring solutions to quickly identify and respond to issues
· Assist users with immediate room issue or needs o Troubleshoot active problems in person o Work with vendors as needed to resolve issues
· AV Training o Hold regular training sessions with the site
§ Usage of the equipment § Best practices
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